Shipping Policy
Thank you for choosing Datalatt Below are our shipping and delivery policies to help you better understand the order processing procedures:
Order Processing
- Order processing time is 3-5 business days(Monday to Friday)
- Warehouse Daily Cutoff Time: 6:00 PM GMT-8:00 Los Angeles (Monday to Friday)
- Orders placed after this time will be processed on the next business day.
| Country | Estimated Delivery Time | Shipping Cost | Shipping Method | Order Amount | Courier |
| USA | 8-10 business days | $7.99 | Standard Shipping |
0-$78.99
|
YunExpress/USPS/Yanwen/UniUni
|
| USA | 8-10 business days | $0 | Free shipping |
$79+
|
YunExpress/USPS/Yanwen/UniUni |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
We do not ship to countries outside the United States at this time.
We currently only ship to US customers.
Carriers We Use
YunExpress/USPS/Yanwen/UniUni.
Order Cancellations
- We accept cancellations on orders before they have been shipped or production has begun.
- A full refund will be issued for canceled orders within this timeframe.
- Please note that cancellations are not possible once the item has been shipped.
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@datalatt.com.
TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
Contact Information
- Office Hours: Monday-Friday, 9 a.m.-6 p.m.(GMT-8:00 Los Angeles)
- Store name: Datalatt
- Store Mail: support@datalatt.com
- Store Phone: +1 628-292-1907
- Store Location: 3726 Albany Post Rd, Hyde Park, NY 12538, USA